Shahi Dryfruits Return & Refund Policy

At Shahi Dryfruits, we take pride in providing high-quality nuts, seeds, and raisins. Your satisfaction is our top priority. Please read our policy carefully for returns and refunds.

1. Eligibility for Returns

• Only products purchased directly from Shahi Dryfruits are eligible for returns or refunds.
• Items must be returned within 7 days of delivery.
• Products must be in their original packaging, unopened, and unused.
• Returns are not accepted for perishable items once opened, as freshness cannot be guaranteed.

2. Defective or Damaged Products

• If you receive a product that is damaged, stale, or incorrect, please notify us within 48 hours of delivery.
• Provide your order number, a photo of the product, and details of the issue.
• We will offer a replacement or full refund after verifying the claim.

3. Refund Process

• Refunds will be processed using the original payment method.
• Once your return is received and inspected, we will notify you about the approval status.
• Refunds typically take 5-7 business days to reflect in your account, depending on your bank or payment provider.

4. Return Shipping

• For defective or incorrect items, Shahi Dryfruits will cover the return shipping cost.
• For other returns, the customer is responsible for the shipping charges.

5. Non-Returnable Items

• Opened or partially used packages of nuts, seeds, and raisins.
• Products that are perishable or have a short shelf life after opening.

6. Customer Support

For any return, refund, or product issue, please contact our customer support team:

Email: shahidryfruit@gmail.com

• Include your order number and detailed description of the issue.
• Our support team will respond within 24-48 hours.